Thursday, April 16, 2009

How to activate a Club Penguin card

To activate your card you need:

  • Your penguin account username and password. If you do not have a penguin account, please create one. Visit play.clubpenguin.com to create one.
  • Your Gift Certificate or Game Card number.

                 Click here to activate your Club Penguin card.

Gift Certificate and Game Card Frequently Asked Questions from Club Penguin

What does this error mean: "It appears this Gift Certificate or Game Card has already been activated?"
If you receive this error message, it could mean the Gift Certificate or Game Card has already been activated. They can only be used once and only on one account. Please double check the number you entered and be sure it is exactly as it appears on your Gift Certificate or Game Card. If the number is correct and you still receive this error, please contact the Club Penguin Billing department.

How soon will my membership take effect?
A Gift Certificate or Game Card can be activated immediately after purchasing. Currently there is no expiration date for Gift Certificates or Game Cards.

How many times can I use my Gift Certificate or Game Card?
Gift Certificates and Game Cards are good for one time use only.

Can I use my Gift Certificate or Game Card on more than one account?
A gift certificate or game card can only be activated once and only on a single account. If you wish to activate more than one account you will need to purchase multiple gift certificates or game cards.

Will my payment information be secure?
When you make a purchase on our site your information is sent directly to your financial institution for verification. None of your financial information reaches our servers. Our secure card uses 256 bit encryption technology to ensure payment security.

What is your refund policy?
Gift Certificates and Game Cards are non-refundable.

What currency do your prices reflect?
Our prices are in US dollars.

Is there a family or a group rate?
Family or group rates are not available. 

4 comments:

  1. i have a gift card number but where do i enter it ??

    it wont recognise in gift certificates of game cards

    ReplyDelete
  2. Hi do you mean a Code for a online item? Take a look at unlock items online :)

    ReplyDelete
  3. Have the same problem. Got gift card, tried to activate, typed the number I scratched for "pin" and got "incorrect pin" as a result. :( Any ideas what to do?

    ReplyDelete
  4. Hi Puckmamas :) Contact Club Penguin and ask them to help you :)

    ReplyDelete