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Showing posts with label Questions about Club Penguin. Show all posts
Showing posts with label Questions about Club Penguin. Show all posts

Thursday, February 26, 2015

SoundStudio Guide and FAQ :)

Here’s a guide on how to use the Disney Club Penguin SoundStudio app on iOS and Android devices :)

What is SoundStudio?

SoundStudio is Club Penguin's latest app! Just like the SoundStudio game on clubpenguin.com, the SoundStudio app lets you mix your own music in six different genres, using loops and one-shot sounds. Express yourself with 25 loops and 15 one-shots in each genre!

Members — and players who have purchased genres — can save and share up to 24 tracks on CP Radio.

How do I play SoundStudio?

Choose from these six sweet genres:

  • Pop
  • Dance
  • Rock
  • Dubstep
  • Spooky
  • Cadence

Kick off your track with a sick drumbeat, and keep adding loops until you’ve made a song.

You can use only one loop from each column, so choose wisely! If you choose a second loop from the same column it will turn off the first.
To turn off a loop that's playing, tap it a second time.
Now tap the one-shots to create cool effects like clapping flippers, crashing symbols, laughing Herbert, and more!
Members and players who have purchased genres can tap the Record button to record their tracks, for up to three minutes!
Those players who have recorded a song can share it with friends on CP Radio.
Log into the same account at clubpenguin.com and access saved tracks to play at the Dance Club.

How do I mute the sound in the SoundStudio app?

To turn off the sound in the SoundStudio app, tap the Gear icon on the main screen:

Then tap Mute All Sounds to turn off the sound:

What do I do if my purchases aren’t showing up in the SoundStudio app?

If your child's in-app purchases are not showing up in SoundStudio, please try restoring your purchases.
Follow the directions below:

1. Launch the SoundStudio app.
2. Tap the Gear icon on the main screen.

3. Under Restore Purchases, select Restore.

Can I take my tracks from the SoundStudio app back to clubpenguin.com?

Yes! Members can log into their penguin account in the SoundStudio app, then save tracks.
Members can log into clubpenguin.com with the same account and play the tracks in their igloo or at the Dance Club!

SoundStudio tracks are not currently available to play in the Club Penguin app.

What is CP Radio?

CP Radio is a feature in the SoundStudio app.

Listen to songs from Everyone, Friends, or New beats!

Tap CP Radio from the main menu to hear the latest tracks created by the community in the SoundStudio app.

Members — and players who have purchased genres — can save and share their tracks on CP Radio.
You’ll need a WiFi or data connection to listen to tracks on CP Radio.

Where can I find my saved tracks in the SoundStudio app?

Follow the directions below to access your saved tracks:

1. Tap the outline of a penguin to log into your account
2. Select Saved Tracks

3. Choose a song!

What happens if I play as a guest?

Play SoundStudio as a guest and you can mix tracks and listen to CP Radio. You won't be able to share music on CP Radio.
Log into SoundStudio with a free Club Penguin account and unlock the ability to save and share tracks through in-app purchases. For more information about in-app purchases, ask a parent or guardian to check out the article How do I make an in-app purchase in SoundStudio?
Log into SoundStudio as a member and get unlimited access to all genres, including the ability to save and share up to 24 tracks of any genre!

Can I play SoundStudio if I don't have a membership?

It's free to download SoundStudio from the iTunes and Google Play stores.

Everyone can mix tracks in six awesome musical genres.
Members can record and save up to 24 tracks, and share them with everyone on CP Radio!
Free players can unlock the ability to save and share tracks through in-app purchases. For more information about in-app purchases, ask a parent or guardian to check out the article How do I make an in-app purchase in SoundStudio?

Can I listen to CP Radio on clubpenguin.com?

CP Radio is available in the SoundStudio app. Members — and players who have purchased genres — can save and share their full-length tracks over CP Radio with other penguins who are using the SoundStudio app.
CP Radio isn't available on clubpenguin.com, but you can mix music in the SoundStudio game at the Dance Club! Members can save and record their tracks to share with everyone.

Which devices can I play the SoundStudio app on?

For iOS, you'll need at least an iPhone 4 or iPad 2 with iOS 6.0 to play install and play SoundStudio.

For Android, you'll need at least Nexus 7 if you're using a tablet, and a Galaxy S3 if you're on a phone. The minimum operating system is Jelly Bean 4.2.

How do I purchase a membership in SoundStudio for iOS?

You can purchase a Club Penguin membership for your child through the home screen of SoundStudio:

1. Tap About Membership in the upper right-hand corner

2. Enter the numbers

3. If the Club Penguin App is installed on your device, you will be taken directly to the app where you can purchase a membership.

4. Select a penguin, then tap About Membership in the upper right-hand corner.

5. Select a membership package. Please note that memberships are recurring until canceled.

6. Enter the numbers.

7. Confirm that you've chosen the correct penguin account.

8. Follow the directions to complete your purchase!

Apple allows one recurring subscription payment per iTunes ID. This membership renews based on the subscription plan selected. Additional membership purchases are non-recurring.

If you haven't installed the Club Penguin App on your device, you will be taken to a page that looks like this:

1. Tap About Membership
2. Install the Club Penguin App from the App Store
3. Follow the directions above to complete a membership purchase

How do I purchase a membership for SoundStudio for Android?

You can purchase a Club Penguin membership for your child through the home screen of SoundStudio:

1. Tap About Membership in the upper right-hand corner

2. Enter the numbers

3. If the Club Penguin App is installed on your device, you will be taken directly to the app where you can purchase a membership.

4. Select a penguin, then tap About Membership in the upper right-hand corner.

5. Select a membership package. Please note that memberships are recurring until canceled. Choose between a recurring monthly membership or a recurring 12 month membership. You can purchase up to four different subscriptions on one Google Account.

6. Enter the numbers.

7. Confirm that you've chosen the correct penguin account.

8. Follow the directions to complete your purchase!

If you haven't installed the Club Penguin App on your device, you will be taken to a page that looks like this:

1. Tap About Membership
2. Install the Club Penguin App from Google Play
3. Follow the directions above to complete a membership purchase

How do I make an in-app purchase in SoundStudio?

To make an in-app purchase in SoundStudio:

1. Launch the app and tap Store

2. Enter your birthdate

3. Select a genre, or tap Buy Now to purchase a Club Penguin membership for iOS or Android

4. Follow the directions based on your OS to complete the purchase

Club Penguin SoundStudio App for Android available Now :)

Club Penguin SoundStudio App for iPhone and iPad available Now :)

Tuesday, October 7, 2014

Ask Polo! Club Penguin Questions :)

This is a message by Polo Field: Hello Penguins! Thought I'd try something new here on the blog. Instead of posting news, I thought I'd give you the chance to ask us a question! Reply to this blog post with your question, and we'll answer as many questions as we can! Until then... Waddle on!

…Good idea :) Here is my question: What charities will Club Penguin support during Coins for Change 2014?

Questions about Club Penguin :)

Thursday, April 24, 2014

Questions Answered for April 2014 :)

This is a message by Polo Field: Hiya Penguins, Hope everyone's enjoying all the new Puffle goodness on Club Penguin! I thought it would be helpful to answer some of the top questions we've received from you over the last month. Here goes...

Which character (mascot) is waddling around this month?

PH the Puffle Handler.

Will we be able to adopt Cat and Dog Puffles after the Puffle Party? How to Adopt a Cat Puffle? How to Adopt a Dog Puffle?

Yes, members will be able to on computers, iPhone, iPod touch and iPad. :)

How do I transform into a Puffle?

Click on the Puffle Party icon in the top right hand corner of your screen. Then click Transform. Here's a screenshot:

Can I transform into a Dinosaur Puffle?

Yes... but only if you already have a Dinosaur Puffle. They were only available at the Prehistoric Party in January.

Will puffles be able to do tricks after the Puffle Party?

Yes! (Though only on computers at the moment.)

Can I still get the Cat and Dog Puffle costumes?

Nope, unfortunately they were only available while Rockhopper was on the island. That's why we call them "Rockhopper's Rare Items"! ;)

Is Rockhopper still visiting?

Nope, he's on a voyage at sea yet again. Hmm... I wonder what he'll discover next...

Will Club Penguin release an Android app? If so, when?

We don't know yet. Club Penguin is a very complicated system, and it would be a lot of work to expand to Android. So we're not sure if we'll be expanding to Android at this point.

What's the party going to be in May?

The Future Party. Can't wait to share some sneak peeks with you soon. :) Feature Party Sneak Peek! May 2014 Party Sneak Peek Club Penguin!

Are there going to be new games this year?

Yep -- we'll share more news right here on the blog as soon as we can!

There we go... Hope I was able to answer some of your top questions. Help spread the word! We need your help to make sure every penguin knows what's coming next. Did I miss your question? No problem... Just reply to this blog post and we'll reply to your comments! :) Until then... Waddle on!

…Hi Polo can you PLEASE go and take care of your Puffles? Two of them are VERY UNHAPPY! If you need tips how to care for them you will find helpful info in the Puffle Handbook 2014 :)

Questions about Club Penguin :)

Thursday, April 17, 2014

Club Penguin App iPhone, iPhone touch and iPad :)

Club Penguin app: Mobile now for iPhone, iPhone touch and iPad :)

Click on Picture to go to Video :)

The #1 virtual world for kids comes alive with more on the go than ever before!

New this update – Now available on iPhone 4 and up, and iPod touch 4 and up, explore the island with friends, collect pet puffles, and play games to earn coins to personalize penguins and customize igloos. Plus, stay connected to friends and action at clubpenguin.com.

Adopt up to 40 pet puffles from the Pet Shop to play with and care for – including new dog and cat puffles.

Play games on the iPhone and iPod touch including Jetpack Boost, Pizzatron 3000, Smoothie Smash, Bean Counters, Puffle Roundup, Puffle Rescue, Ice Fishing, Sushi Drop, and Pufflescape (to level 16). On iPad, also play Card-Jitsu Snow and Pufflescape (all levels). Plus, party with Club Penguin app friends in the Plaza, Puffle Hotel and Puffle Park, with more rooms coming soon!

The Club Penguin app is free to play. However, additional content is available in this app with a paid membership. Children should always seek their parent or guardian's permission to download and play.

EXPLORE the island with friends in the Town, Puffle Park, Lighthouse, University & more

ADOPT up to 40 pet puffles including the dog and cat!*

PLAY games to earn virtual coins

PERSONALIZE a penguin with the latest clothes & items*

CUSTOMIZE a unique igloo with furniture items*

CHAT around the island with friends on the Club Penguin app**

LIKE friends’ igloos to let ‘em know they’re cool

SHOP for styles, igloos & furniture in the Club Penguin app catalog*

*Requires paid membership **Restrictions apply, Available Now, Please ask your parents for permission

Mobile Apps FAQ :)

The Club Penguin Mobile Apps Help page has updated with topic groups and with new Frequently Asked Questions :) Club Penguin App, Player Accounts, Mini Games, Pet Puffles, Friends, Igloos, Chatting and Membership are the topic groups :)

What languages can I play the Club Penguin app in?

The Club Penguin app is available in English, French, Spanish, Portuguese, German, and Russain. There is a new language added but it should be spelled Russian…BUG!

What parts of the world can I download the Club Penguin app in?

More countries have been added :) The app is currently available in the following countries:
United States, Canada, Argentina, Austria, Australia, Belgium, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Czech Republic, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Guatemala, Hungary, India, Ireland, Israel, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, Spain, Sweden, Switzerland, Turkey, UAE, United Kingdom and Uruguay

How do I manage my account in the Club Penguin app?

Tap on the gear icon in the top left corner of your home screen to manage your account from clubpenguin.com

How do I play Smoothie Smash in the Club Penguin app?

Smoothie Smash in the Club Penguin app has one mode.

Move left or right by tapping and holding your penguin
Swipe down to butt-smash down extra fast
Complete fruit recipes to increase your score
Collect bonus time to survive longer
Smash bonus golden apples to trigger a 'fruit wave'!

How do I play Pizzatron 3000 in the Club Penguin app?

Make each pizza according to the customer's order
A bonus pizza means you can put anything you want on it!
Make 40 or more pizzas in a row
If you miss 5 pizzas your shift is over, and the kitchen is a mess!

Why are some games not available on the iPhone and iPod?

Some games that are currently available on the iPad aren't ready on the iPhone and iPod yet:

  • Card-Jitsu Snow

We're working hard to make them available in a future update. Until then, iPhone and iPod users can play:

  • Smoothie Smash
  • Pizzatron 3000
  • Ice Fishing
  • Pufflescape
  • Bean Counters
  • Jetpack Boost
  • Puffle Roundup
  • Puffle Rescue
  • Sushi Drop

How do I get to my backyard in the Club Penguin app?

While you can't go into your backyard in the Club Penguin app, you can see what puffles are in your backyard and move them from your backyard to your igloo.

To see which puffles are in your backyard:

Go to your igloo
Click the “edit igloo button”
Choose an igloo to edit
Tap the backyard icon in the upper right corner of the screen

To go into your backyard, log in at clubpenguin.com

How do I care for my puffles in the Club Penguin app?

To care for your puffles in the Club Penguin app, walk them to care stations at the Puffle Hotel or Puffle Park!

The close-up care for puffles isn't yet ready in the app. Check for updates on the What's New blog.

Why can't I adopt a rainbow or gold puffle in the Club Penguin app?

The quests to adopt the rainbow and gold puffles are not yet ready in the Club Penguin app.

Members can adopt a rainbow or gold puffle by logging in at clubpenguin.com.

Check for updates on the What's New blog.

Can I adopt puffles in the Club Penguin app?

Yes! Puffles are available in the Pet Shop and can be adopted in the Club Penguin app.

Members can adopt up to 40 puffles in 12 different species in the app. Everyone can adopt 2 puffles in blue or red.

The rainbow and gold puffles are not yet ready to be adopted in the app. Check for updates on the What's New blog.

How do I create 'Best Friends' in the Club Penguin app?

When you have added 12, or more friends to your list, you can mark your favorites as ‘Best Friends'.

To do this, open your Friends list and tap the round icon next to your friend to make them a Best Friend.

How do I view my Friend Requests in the Club Penguin app?

To view your friend requests:

Tap the orange notification that pops up at the bottom right of the screen.
Select the 'No Thanks' or 'Add Friend' button to accept or ignore the Friend request.

How do I visit other penguins’ igloos in the Club Penguin app?

From your home screen, tap on the large igloo behind your penguin. You can also visit igloos from your Friends list when you tap on the igloo icon from their Player Card.

How do I get to my backyard in the Club Penguin app?

While you can't go into your backyard in the Club Penguin app, you can see what puffles are in your backyard and move them from your backyard to your igloo.

To see which puffles are in your backyard:

Go to your igloo
Click the “edit igloo button”
Choose an igloo to edit
Tap the backyard icon in the upper right corner of the screen

To go into your backyard, log in at clubpenguin.com

Club Penguin app version 1.4 available :)

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