Ignorant and Unprofessional answer from Club Penguin!

Now it is more than 45 hour Disney Club Penguin started to have the login problem See Club Penguin is DOWN! BUG!

Here is the email I sent to Club Penguin it took them over 40 hours to reply so during that time I resent the email 8 times while waiting for an answer:

Hi
I still can't login to CP! I have cleared the Cache and reinstalled the Flash Player and I STILL can’t login to Club Penguin! And I have tried different Browsers! I have No Problem at all to play other Online Games so this Bug is on Club Penguins end!
Can you Please fix this? Are you working on it?  http://saraaprilinclubpenguin.blogspot.com/2011/03/club-penguin-is-down-bug.html

Saraapril
PLEASE! PLEASE! HELP!!!!

Finally I got an answer from Club Penguin:

Dear Saraapril,
We appreciate that you have taken the time to email us to let us know about the problems you have been having with Club Penguin, we would be glad to help you. The issue you are describing with the blue screen loading sounds as though you need to clear your web cache. To clear your internet cache, please follow the steps for your web browser located at this link:
http://support.clubpenguin.com/help/technical/clear_my_cache.htm
Once finished clearing your web cache, please completely close your web browser to be sure all of the old files are removed, and then open your browser again to visit Club Penguin. If Club Penguin works then no further action needs to be taken.
If there is anything else we can help you with, please let us know.
Have a nice day, 
XXXXX
Club Penguin Support

Once AGAIN Club Penguin has Proved that they don’t read our emails! Unlock items Online FAILED! What to do :)

LEARN TO READ PLEASE!!!

And by the way this is NOT an ISP (Internet Service Provider) related Problem! I have also tested the Browser Safari and get the same problem!

To Club Penguin: You Have to FIX this! As a PAYING Club Penguin Member it is NOT ACCEPTABLE that I only RARELY can login to Club Penguin!

Club Penguin is DOWN! BUG!

Club Penguin Login Problem Still Not Solved!

See MORE Club Penguin Bugs and Glitches!

UPDATE: March 7, 2011 Club Penguin Team is working to Fix the Login Problem!

FACT UPDATE: March 3, 2011 I got the login problem bug and March 8, 2011 Club Penguin posted that the pesky login bug is squashed but that was NOT TRUE! And Today March 13, 2011 the login bug is STILL not solved! BUT Club Penguin doesn't seem to care at ALL!

Photo Mashup FUN :)

I LOVE Disney Club Penguin Photo Mashup I think it is Super FUN and it is so Silly that not ALL Penguins around the World can Play it! Please Club Penguin can you changes that? Here are some Pictures I have created I never care to save them online but I like to take screenshots of them :)

Fashion Day in Club Penguin :)

Hide and Seek :)

Music Jam in Town :)

Orange Puffle Memories :)
 Orange Puffle in Ski Lift at Ski Village ANIMATED :)

Flying Lesson in Pet Shop :)

EVERYONE! LOL :)

…ALMOST all Images in the Same Picture :) For you that can Play this Game let me know if you can find the ones I didn't add…LOL :)

Read More about this FUN and Creative way to make Art Disney Club Penguin Photo Mashup :)

Club Penguin Login Problem Still Not Solved!

More than 25 hours have passed and Club Penguin has still not solved the problem many have to login to play Club Penguin Club Penguin is DOWN! BUG!

These steps does NOT solve the problem: clear the Cache, reinstall the Flash Player, trying different Web Browsers, restart computer and so on…

One of the problems are that Club Penguin’s many Web servers that are used for load balancing are not synchronized and on some of these servers there are one or more faulty or old files making it impossible to login!

That is the reason why it sometimes works to login to Club Penguin and sometimes not because when you try to login you don’t end up at the same physical server every time!

Club Penguin really need to solve the problem with unsynchronized servers! This is also a reason why sometimes the face paints work and sometimes not Blue and Red Face paint Glitch! We had the same problem during the Holiday Igloo Contest and this has been a problem for more than a year without CP solving it! Club Penguin website Server Problems!

This is a huge problem and Club Penguin should inform all users about the status both on their Blog and on the Home page and then they should make sure to solve this before they release any new Features!

Dear Club Penguin it is about time to address this issue this will NOT go away by itself! It is Good that you are adding new features to the online Game but first you must Ensure that the Basics work and if you want children to keep playing Club Penguin it is necessary that you make sure that we can login!

If CP doesn’t start to take this and other bug problems seriously and actually fix them they will loose lots of members me included!

A Picture will be added here next time I can login to Club Penguin…Don’t hold your Breath!

UPDATE: I could Login to Club Penguin and take this Photo Then I logged off and Tried to Login again but I couldn't! Sigh…No comment…

Club Penguin is DOWN! BUG!

See MORE Club Penguin Bugs and Glitches!

UPDATE: Ignorant and Unprofessional answer from Club Penguin!

FACT UPDATE: March 3, 2011 I got the login problem bug and March 8, 2011 Club Penguin posted that the pesky login bug is squashed but that was NOT TRUE! And Today March 13, 2011 the login bug is STILL not solved! BUT Club Penguin doesn't seem to care at ALL!

New Pet Shop :) Reviewed by You :) Sneak Peek :)

This is a message from Billybob:

Hello Penguins!

Thanks for all the great jokes last week! The team loved reading all your different pet jokes. Here's one we liked from Gibbygirl1:

Q.What's a brown puffle's favorite food?

A.Nuts and bolts!

Good one, Gibbygirl1!

For this week's Reviewed By You, we want to give you a sneak peek of the new Pet Shop! We want to hear what you think before it launches next week. What do you like best about it? Let us know in the comments!

We'll publish one of your comments (50 - 75 words) in next week's Reviewed By You. If your review is featured next week, we'll add 10,000 coins to your account. Don't forget to use your penguin name so we can add the coins!

Until then... Waddle on!

-Club Penguin Team

By Billybob

I LOVE the Puffle mat on the Floor I hope I can buy one to my Igloo :)

Construction at Pet Shop Links Collection :)

UPDATE: March 8, 2012 HURRAY! TODAY my Wish came TRUE!!! THANK YOU so MUCH Club Penguin :)  Better Igloos Furniture Catalog CHEATS :)

Message from Gary in Spy Phone!

I still have BIG Problems to Login to Club Penguin I have tried for Hours and suddenly I succeeded and LOOK! we have a NEW Telephone Message!

March 4, 2011

G

Good work this week agents. We can now track some of Herbert and Protobot’s secret messages. Stay on alert. Field-Ops 34

…I am glad that it worked Uncle Gary but Please can you take a look at the login Bug now? If I logout I will have problems to login again this Bug has been around in Club Penguin for over 18 HOURS! Club Penguin is Down BUG! And if this not are fixed before you launch the New Puffle Game and Puffle Features there will be LOTS of sad and Angry Penguins around the world!

See earlier Spy Phone Message from Jet Pack Guy!

UPDATE: Look G made a spelling Error! He forgot to add space between work and this! Thanks EPF Agent Spongebob524 for telling me about this you are GREAT at Details :)

Red Puffle Video from Happy77 :) Club Penguin :)

The Extreme Red Puffle LOVES to Surf TOGETHER with a Penguin :) It is so COOL to Catchin’ Waves :)

Thanks Aunt Arctic for sending this Link to me You are AWESOME :) And Thanks Happy77 for another GREAT Puffle Video :)

Orange Puffle Video from Happy77 :)

Purple Puffle Video from Happy77 :)

Brown Puffle Video from Happy77 :)

Saraapril on YouTube :)

Adopt a Puffle Catalog :)

Purple Puffle Video from Happy77 :) Club Penguin :)

Purple Puffles LOVES to look Good I LOVE this Hairdo :) Look how Fabulous The Purple Penguin and Purple Puffle looks TOGETHER :)

Thanks Mali Rdecko for telling me about this Video :) And Thanks Happy77 for sending me the link to this Fabulous Purple Puffle Video :) I LOVE the Puffle Videos and I wish we will get one for each Puffle :)

Orange Puffle Video from Happy77 :)

Red Puffle Video from Happy77 :)

Brown Puffle Video from Happy77 :)

Saraapril on YouTube :)

Adopt a Puffle Catalog :)